TERMS OF SERVICE

CHILDREN

Children under 18 must be supervised at all times.

WIFI & TELEPHONE RECEPTION

As we are a remote hotel in a rural location, WiFi and telephone reception is not guaranteed and can often be intermittent. You are welcome to use your own WiFi if you need a more professional level of internet. (BT have confirmed that we are still served by copper wire to the premises!)

CAR PARK AND SURROUNDING PROPERTY

The car park is free for guests, however, all vehicles are parked at the owner’s risk.

Camper-vans, tents, etc, are not permitted overnight in the car park, please direct anyone to the nearby Aline Woodland.

The gated road at the side is a private road and is not accessible for walking or access to the loch.

Do not approach any animals, cows, sheep, horses, dogs, etc., for your own safety.

We do not accept liability for any loss, damage or injury to any member of your party, pets, vehicles or possessions.

Please ensure you have suitable security and insurance for your property in the carpark.

Including pets, bicycles, canoes etc, left outside on the premises or on your vehicle or trailer.

They are left at your own risk.

SMOKING AND VAPING

Please smoke or vape outside in the designated smoking areas. A £50 fine will be issued otherwise.

REPLACEMENT KEYS

Replacement house locks will incur a charge of £150 per lock, that will be taken from the deposit.

DAMAGES

All damage costs will be taken from the deposit, if the damage exceeds the deposit amount, the remainder will be taken from the card that is kept on file.

PETS

We can accept some pets at the house, at our discretion.

All dogs must be kept on a lead, at all times outside the property.

Please read our Pet Policy

If you have any other questions, please ask or message us, we will try to help and rectify situations ourselves whenever possible, or assist you in finding help from external sources.